01Do you hold my money?
No. Your money stays in your own trading account, with your broker, in your name. We never receive, hold or move client funds. We log in to your account with the trading password you give us — that allows trading, not withdrawals. Withdrawals stay with you through your own broker portal, at any time.
02What does it cost?
Registration is free. You pay two things, both only in months where your account made a profit: a profit share of 30% of the realised profit, and a fixed monthly service fee for your level. The full schedule of levels and fees is published on this site and never varies from client to client.
03What if there is no profit this month?
Then you pay nothing. No profit share, no service fee, no invoice. A month with no completed cycles, or only losing cycles, costs you nothing.
04What is a level and how do I move up?
Every account sits on one of thirty levels. A level fixes three things: the balance the account holds, the maximum lot size the system trades, and the monthly service fee. Levels are grouped into six tiers from Silver to Royal. You move up as your balance grows from trading results; you cannot buy a higher level.
05What is the service fee for?
Before each trading cycle, every account in a group must hold the balance set for its level. If you prefer, you can adjust your balance yourself on your broker portal and no service fee applies. The service fee covers our team doing that rebalancing for you, and it is charged only in months where there was profit to share.
06Can I choose my own risk settings?
No. The system runs one structure for everyone: the same lot size for the same level, the same rules, the same cycle. We do not offer custom settings, private arrangements or changes in the middle of a cycle. That is what keeps the service consistent and the fee schedule honest.
07How do I pay, and when?
At the start of each month you receive an invoice for the previous month, if there is anything to bill. It shows the profit share, the service fee and VAT, and it is due within 14 days. Nothing is charged in advance and there is no subscription.
08Can I get a refund?
Fees are charged only after a service has been delivered and profit realised, so an invoiced fee is not refundable. If you overpay, or if we make a billing mistake, the difference is credited or returned to you within 14 days, to the same card or bank account it came from. The full policy is on the Refund and Cancellation page.
09How do I stop?
Tell us in writing. The system stops trading your account at the close of the cycle in progress, so no position is left open. Any fee already earned for that month is invoiced as normal, and nothing further is charged. You can also pause instead of leaving.
10Can I lose money?
Yes. The system trades gold with leverage, and leveraged trading carries a high risk of loss. Losses can exceed one cycle and can reach the full balance of the account. Nothing on this site is a guarantee of profit. Only trade with money you can afford to lose, and read the Risk Disclaimer before registering.
11Which broker and which market?
The system trades gold against the US dollar (XAUUSD) on the MetaTrader 5 platform. Accounts must be ThinkZero accounts with ThinkMarkets, opened in your own name under the broker's own terms, through the ThinkMarkets partner link on this website. We are not the broker. In the interest of full disclosure: ThinkMarkets pays us a partner commission for accounts opened through our link. That commission comes from the broker's own charges — it is not taken from your account and it does not change the fees described above.
12How many accounts do I need?
At least three ThinkZero accounts. Two are traded by the system as a pair (your group); the third is a holding account that is never traded. Each traded account must hold exactly the balance for your level — USD 1,500 each at Silver Level 1 — and the system will not trade an account that is above or below that figure. After a winning cycle, the profit above the level balance is moved by internal transfer into your holding account, so the pair returns to the exact figure without waiting for a broker withdrawal. If you are promoted, you may raise the pair to the next level or keep running at your current one — your choice.
13Who can register?
Anyone aged 21 or over who has read and accepted the Terms and Conditions and the Risk Disclaimer, and who is trading their own money. We do not accept accounts funded with borrowed money and we do not assess whether the service suits your personal circumstances; if in doubt, take independent advice first.
